Augmentative and Alternative Communication (AAC) Prescription Service
Assessment, device trials, funding applications, setup and implementation support
Communication looks different for every child.
AAC (Augmentative and Alternative Communication) includes communication systems that support or replace spoken language, such as communication boards, key word sign, visual supports, and speech-generating devices using either direct access or alternative access (e.g. eye gaze).
Our AAC Prescription Service helps children and families identify, access, and learn to use the communication system that best suits their needs.
The service is led by Claudia, a speech pathologist with extensive experience supporting children who use AAC. We provide support throughout the entire AAC journey: from assessment and device trials through to funding applications, device setup, training, and implementation.
We support children aged 0-18 who:
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are not yet using spoken language
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have significant difficulty communicating their needs, wants, thoughts, or ideas
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may benefit from a communication device or other AAC system to support communication
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have complex communication needs associated with developmental, neurological, or physical conditions
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already use AAC and require review, updates, or further support
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need an AAC assessment for NDIS Assistive Technology funding
How the service works
Our AAC Prescription Service is designed to guide families through the entire process of selecting, funding, and implementing a communication system.
1. Assessment and goal setting
We begin by getting to know your child, their communication strengths, challenges, and goals. This includes discussion with parents and caregivers to understand how communication impacts everyday life.
2. Device trials
We organise communication device trials through AAC suppliers and work with your child to determine which system best meets their needs. To give children enough opportunity to explore different options, device trials are often completed through a short-term intensive block of appointments over several weeks.
3. Funding and reporting
Where appropriate, we complete Assistive Technology reports and supporting documentation for NDIS funding applications.
4. Device setup and personalisation
Once funding has been approved and the device arrives, we assist with setup, programming, and personalisation so the system reflects your child's interests, vocabulary, and communication needs.
5. Training and implementation
AAC works best when the people around the child know how to support it. We provide training for families and other key people involved in your child's life and develop practical strategies to support communication across everyday environments.
6. Ongoing support
Once the AAC system has been established, support may continue through your child's existing speech pathologist or through a therapy assistant working under clinician guidance, with ongoing review from our AAC clinician where needed.
Frequently Asked Questions
What is AAC?
AAC stands for Augmentative and Alternative Communication. It includes any tool, system, or strategy that supports communication, from picture boards through to high-tech communication devices.
How do I know if my child might benefit from AAC?
Many people assume AAC is only for children who do not speak. In reality, AAC can support a wide range of communication needs. If your child has difficulty communicating their wants, needs, thoughts, or ideas, an AAC assessment may help determine whether additional communication supports would be beneficial.
Will AAC stop my child from talking?
No. Research shows that AAC does not prevent spoken language development. In many cases, AAC supports communication development by giving children more opportunities to express themselves.
How do you decide which device is right for my child?
There is no single AAC device and software that suits every child. We look at your child's communication skills, interests, learning style, motor abilities, environments, and goals before recommending a system. Device trials are an important part of this process.
Can you help with NDIS funding for a communication device?
Yes. We can complete AAC assessments, device trials, and Assistive Technology reports to support NDIS funding applications where appropriate.
Will our family and school be taught how to use the device?
Yes. Successful AAC implementation relies on the people around the child understanding how to support it. We provide training for families and can also support educators, therapists, and support workers where appropriate. We also offer training packages for workplaces (e.g. schools) here
My child already has a communication device but isn't using it. Can you help?
Yes. Some children already have an AAC system but need support with implementation, programming, modelling, or training for the people around them. We can review existing systems and provide recommendations for next steps.
How long does the AAC prescription process take?
The timeline varies depending on device trials, funding decisions, and device delivery. We will guide you through each stage of the process and keep you informed along the way.
Will my child receive ongoing therapy from Claudia?
Our AAC prescription service is designed as a short-term service focused on assessment, trials, funding, device setup, and training. Once the device is established, ongoing support may continue through your child's speech pathologist or through a therapy assistant working under clinician guidance.